We want you to be completely satisfied with your new motorcycle gear but sometimes things happen and we want to be here for you. Please see the following information if you need to do an exchange.

Exchange Policy:

• Products eligible for exchange must have been purchased through our website. Amazon purchases require you to contact Amazon directly.
• Exchanges must be made within 90 days of the original invoice date. 
• Goods must be returned in new condition and fit for resale:
  –Goods returned in a damaged or used state may, at our discretion, be refused. (It is OK for the packaging to be opened.)
  –Items received in good physical shape but that “smell” of body odor, smoke, animals, grease/fuel, etc., cannot be exchanged.
  –Items worn outside of the home cannot be exchanged
  –Please do not burn, rip or damage your gear and claim that it is a defect of materials. We will know and we will not issue an exchange (yes, people actually have done this). If this happens, simply bring your item to a seamstress and they should be able to repair most damages. If you don’t want to do that please see our fabric shells page for a replacement. 
• You are responsible for shipping costs for returning your exchange to our Mooresville warehouse. For international exchanges, the customer is also responsible for the costs of returning the exchanged item to them. Please retain your return tracking information. Bohn is not responsible for packages lost during return shipment.

Exchange Instructions:

Please note: When doing an exchange on a garment, do not send back the armor with the package. 

1. Please remove the armor from the garment and ONLY send back the fabric shell portion
2. Enclose a copy of your packing slip. Please indicate the size you need and any additional notes about your exchange. 
3. Return shipping is paid by the customer. For international exchanges, the customer is also responsible for the costs associated with getting the item back to them. Please retain your return tracking information. Bohn is not responsible for packages lost during return shipment.
4. Ship back to the following address:
   Bohn Body Armor
   123 Poplar Pointe Dr Ste D
   Mooresville, NC 28117

Purchase Return Postage:

• Do you have the Original Outer Bag we shipped your merchandise in? Click HERE>>
  — Please note it may take 24-48hrs to process. If your request was after 3pm on Friday your label will be processed on the next business day. 
• If you DO NOT have the Original Outer Bag we shipped your merchandise in? Click on your favorite shipper to “Click-n-Ship”. 
  • USPS
  • UPS
  • FEDEX

Common Exchange Situations:

Sizing
If you are unsure which size you need, please feel free to call 704-663-0351 or email [email protected] and we can help you decide. 

Women’s Shirt Fit
Our shirts are unisex and our sizing guide is accurate for most riders.  However, if you are a female rider with a larger chest and/or smaller waist, you may find that our shirts hang loose over the torso if sized based on your chest measurements.  If this is the case, please deduct 1-2″ from your chest measurement when compared to the sizing guide.

Style (All-Season vs Cool-Air)
Our armor pieces are interchangeable so there is no need to send us the armor if you just need to change your style or color.  If there is a pricing difference and WE owe YOU money, your refund will be processed using the form of payment from the original order.  If YOU owe US money, please make sure we have your contact information as we do not keep credit cards on file and will need to contact you for payment of the difference.

Manufacturer Defect
Bohn Body Armor stands behind our product. However, we do not warranty our products when they are not properly cared for. Pilling or holes in fabric from rubbing against a surface that agitates the material, deterioration of the product from improper laundering (i.e., sweat or salt deterioration of the Lycra^®) and rips caused by user error do not fall under our warranty. Please see our care instructions for the proper care of our products. 

If you have had your product for a while and experienced a broken zipper or need a repair of any nature, we can send you new zippers or fabric swatches to help you with your repair at no charge. 

If you are experiencing “pilling” of your fabric, please check the area of the clothing that your garment is rubbing against. Typically it is rubbing against a loose seam, a piece of plastic, a tag or some other object. Our garments last many, many years, in some cases we have heard 15-20 years if properly cared for. Pilling is not a defect of our materials and as such is not warrantied.

Questions / Concerns:

• If anything is unclear or you have a special circumstance, please let us know.
• We can be reached by phone at 704-663-0351 or via email at [email protected]